If you have been a victim of any crime or have been affected by a crime committed against someone you know, Victim Support can help you to cope with the experience.

What can Victim Support offer you?

Victim Support services are free and available to everyone, whether or not the crime has been reported and regardless of when it happened.

Victim Support trained volunteers offer:

  • someone to talk to in confidence
  • information on police and court procedures
  • help in dealing with other organisations
  • information about compensation and insurance
  • links to other sources of help

Victim Support are not part of the police, the courts or any other criminal justice agency.

What is a helping plan?

Victim Support when they first speak to you will ask you some questions about what has happened and how you think you’ve been affected by the crime.

If you want their support, they will put together a ‘helping plan’ just for you. The help they give falls into three main kinds, whether you’re a victim or a witness of crime:

Emotional support

Victim Support volunteers are trained to listen, give information and feedback. They help people make sense of what they’ve been through, tell them about choices they can make and help them feel like they are getting their lives under control again.


Victim Support can give you information to help you make sense of the criminal justice system. They can explain what all the different agencies do and how to deal with them. They can help you with form filling and with making complaints. And if you’re asked to make choices by criminal justice officials, they can help make sure you have all the information you need to make the right choice.

All of this can really help you get your life back under control after a crime.

Practical help

This can be as simple as help with filling in forms (for example for compensation claims) or getting broken doors and windows fixed. But Victim Support can also help with bigger problems such as getting medical treatment, getting rehoused or dealing with the criminal justice system over weeks and months during a long and complicated trial.

Support people

Key contact

Victim support

Visit the Victim Support website 

Support services

Find a local Victim Support service in your area

Listening & Learning in Lancashire